Every year, we vent our rage because our property tax bills go up. Lately, they have gone up a lot. We’re wounded yet again.But serious, fundamental change isn’t happening. Why? Because we’re under thinking the problem and rushing to find a Band-Aid for the wound.

Communication is the key to thriving in a C-suite role. People often think that it gets lonely at the top, but it doesn’t have to be. And if you want to continue in such a high-level role, you have to make good communication and engagement with like-minded colleagues a priority. Share with others the challenges that you’re facing.

“The customer is king” — this age-old adage has gained an even deeper meaning in recent years. Across industries, companies have access to technology that helps them better understand their customers and clients, right down to the individual level. But even with all the data that’s being collected, companies don’t always hit the mark when it comes to centering their operations on their customers.